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Vetch
Specialty & referral

Built for the chart that goes sixty pages deep.

Specialty isn't general practice with longer notes. The cases stretch over months, the records arrive by fax, and the rDVM relationship is the practice. Vetch was designed around all three.

Book a demo See referral intake
For surgery, internal med, derm, oncology, cardiology, neuro, ophtho, ECC
vetch.vet/referrals/inbound · Madison Veterinary SpecialistsrDVM portal
Inbound · this morning
12 referrals · 7 with full records · 3 need follow-up
Bailey Anderson · 9y Lab
14 min ago
From Maple Vet · Dr. Wexler
Cardiology · suspect MMVD
Records OCR'd
Vetch Romero · 4y mix
38 min ago
From Lakeshore Animal
Ortho · TPLO consult
PDF received
Pip Anderson · 12y DSH
1 h ago
From Northstar Vet
Internal med · weight loss
Awaiting labs
Goose Whitfield · 7y Cocker
2 h ago
From Eastside Animal
Derm · chronic otitis
Faxed
Mango Ito · 3y Frenchie
3 h ago
From Maple Vet · Dr. Wexler
Soft-tissue · BOAS work-up
Confirmed for Mon
Vetch · intake summary
Bailey Anderson · 9y Lab · MMVD work-up
From Maple Vet · 14 records · 3 lab panels · 1 echo report (PDF)
What Vetch pulled from the records
Heart murmurGrade III/VI · LA, first noted Jan ’24
CoughWorsening over 6 weeks (per Wexler note 5/2)
BUN/Creat22 / 1.4 — within range, latest 4/28
MedsNone at present
EchoFrom outside · LA:Ao 1.7, MR present (PDF · p.3)
Vetch suggests
Stage B2 — pimobendan likely indicated. I’ve drafted the consultation letter for Dr. Patel and queued ProBNP + chest rads for the appointment. Nothing is signed.
4 min
From inbound fax to OCR-summarized chart
6.2 weeks
Average time-to-consult, down from 11
94%
rDVM letters out before the patient leaves the parking lot
1 chart
For a chronic case spanning 8 specialists
What specialty actually needs

The four things general PMS gets wrong.

Intake

OCR + summarize

Faxed records, scanned PDFs, outside lab reports — all OCR'd, structured, and summarized into a one-page case sheet before you open the file.

Timeline

Episodic chart view

A chronic case is an arc, not a stack. See "the lymphoma case" as a timeline — diagnosis, protocol, response, complications — without scrolling through 40 SOAPs.

rDVM

Letters that send themselves

Structured consultation letters, surgical reports, and discharge summaries — generated from the visit, formatted to match your practice voice, sent to the rDVM before the owner reaches the car.

Multi-disc

Internal hand-offs

Surgery to internal med to oncology — same patient, one chart, structured handoffs. Each specialist sees what they need without reading all 60 pages.

Protocols

Chemo, immunotherapy, CRI

Drug-aware, weight-aware, with cycle tracking and toxicity grading built in. Order sets that match your service's protocols, not generic templates.

Letters

Quotes that look right

Estimates, consents, and discharge sheets that look like they came from your practice — not the PMS vendor's 2007 default Word template.

A morning in cardiology

The case before, during, and after.

One referral, an hour of work compressed into the parts you actually do.

  1. 7:42a
    Inbound · faxed
    Bailey Anderson — referral from Maple Vet.
    14 pages of records, 3 lab panels, 1 echo PDF arrive overnight.
    Vetch · OCR'd in 4 min. One-page summary built. Murmur grade, ProBNP, echo measurements pulled into structured fields.
  2. 8:30a
    Pre-consult
    You read the summary in 90 seconds.
    Open in Records to see the original PDFs alongside the structured pull. Notes from rDVM are quoted in context.
  3. 10:15a
    Consult
    You see the patient. Vetch writes.
    Echo measurements dictated, classed automatically against ACVIM staging.
    Vetch · Stage B2 confirmed. Pimobendan dose calculated from latest weight. Recheck queued for 4 months.
  4. 11:02a
    rDVM letter
    Letter to Dr. Wexler sends as Bailey leaves.
    Structured: history, exam, imaging, diagnosis, plan, recheck. Matches your practice template. Owner gets a copy too.
  5. 2:18p
    Internal handoff
    Mango — BOAS work-up to soft-tissue.
    Same patient, one chart. Soft-tissue gets a structured "what cardiology found" card, not the whole 60-page chart.
Before and after

The work specialty stops doing.

Before Vetch
Faxed records sit in a tray. Tech retypes the relevant bits into the PMS.
Specialist reads through 40-page chart to find the cardiology arc.
Discharge letter to rDVM is hand-typed at end of day — sometimes day after.
Chemo protocols live in a binder. Cycle tracking lives in someone's head.
Internal handoff = a hallway conversation and a paper sticky.
rDVM relationship lives in personal email threads.
With Vetch
Faxed records OCR overnight. One-page summary on your screen at 7:42a.
Episodic timeline shows the cardiology arc as one view, in seconds.
Letter sends from the visit. Owner gets a copy. rDVM gets it Monday morning.
Protocols are first-class objects. Cycle, dose, toxicity, response — tracked.
Internal handoff is a structured card per discipline. Read in 30 seconds.
rDVM portal — they see their referrals' status without emailing you.
The chart doesn't lie

Audit-ready, study-ready, board-ready.

Specialty practices live and die by the chart. Boards review them, insurers scrutinize them, residents learn from them. Vetch keeps the receipts — every signature, every dose, every revision — without burying you in compliance UI.

  • Every chart change is timestamped and authored — no silent edits
  • DEA-controlled drug logs reconcile to the order with one click
  • Resident signatures route to attending automatically
  • CE / case logs export clean for board re-cert
  • SOC 2 Type II + HIPAA BAA · regional data residency available
Madison Veterinary Specialists · last quarter
Inbound referrals1,840
OCR'd within 1 hour1,816 (98.7%)
rDVM letter latencymedian 7 min after discharge
Multi-discipline cases312 (one chart each)
rDVM repeat-referral rate+18% YoY
The rDVM letter is the relationship. Vetch sends them while the patient is still in the parking lot. Our referrals went up before our marketing did anything.
Dr. Avery Patel, DACVIM (Cardiology) · Madison Veterinary Specialists · 14 specialists, 4 services
Migration

Coming from ezyVet, ImpromedInfinity, Cornerstone, or RxWorks? 8–12 weeks.

Specialty migrations preserve the timeline — every old visit becomes an episode in the new chart. We OCR your historical PDFs, structure where we can, and link source documents alongside. Old PMS stays read-only for 6 months. Residents and attending validate together for 30 days before final cutover.

Honest answers.

Above 99% on typed records, ~94% on legible handwriting. Vetch flags low-confidence pulls and shows the original PDF page alongside — you confirm with one tap.

The chart you'd want for your own pet.

Tour referral intake and the timeline view with a specialty medical director.

Book a demo See pricing