Talk to clients, without leaving the chart.
Reminders that actually go out. Replies that already know the patient. A voice that sounds like your clinic — because Vetch learned it from your team.
Vetch handles the boring. You handle the rest.
Confirm · 24hr · day-of
Cascading SMS → email → call list. 41% fewer no-shows on average. Reply STOP and the human takes over instantly.
Vaccines, dental, follow-ups
Vetch knows what's due, when, and on which channel each client answers. Books in two taps; no phone tag.
Post-visit notes
Vetch drafts a plain-English summary from the SOAP — meds, signs to watch, when to call. You sign; client gets it before they're home.
Ask the right ones
Auto-prompt happy clients to leave a Google review 48h after visit. Surface unhappy ones to a human first. Your rating climbs honestly.
Targeted, not spam
"All Lab owners over 7" · "Lepto-due in May" · "Open spots Friday." Send segmented messages from the same patient list you already have.
26 languages
Reply in English; Vetch sends in Spanish (or Vietnamese, or Mandarin). Client replies in their language; you read it in yours.
It sounds like your clinic. Because it is.
Vetch fine-tunes on your team's last 6 months of replies — your phrases, your sign-offs, your level of warmth. New drafts read like Liz at the front desk wrote them. Clients can't tell the difference; your team gets their evenings back.
- Per-clinic tone profile (and per-team-member, if you want)
- No "As an AI..." anywhere. Ever.
- Hand-off triggers when the conversation gets clinical
- Full transcript stays attached to the patient record
Honest answers.
Sound like your clinic. At scale.
Stop typing the same reminder for the 400th time. Vetch remembers.