Plug into the stack you already run.
Vetch is a copilot, not a moat. Two-way sync to your labs, pharmacy, payments, calendar, and comms — scoped access, signed webhooks, audit log on every outbound call. No rip-and-replace required.
Six categories. The rest by API.
IDEXX, Antech, Sound, Zoetis
Two-way: orders fly out from the SOAP, results land back in the chart with abnormal values flagged. Vetch routes follow-ups for anything outside reference range.
Cubex, Vetcove, Covetrus
Dispense from inventory the moment the SOAP is signed. Cubex pulls track to the patient, the visit, and the DEA log. Reorder thresholds run on real usage.
Stripe, card-on-file, plans
Tokenized cards on file, ACH, payment plans, and surcharge rules. Refunds and disputes thread back to the original visit. Vetch pauses charges over your sign-off threshold.
Google, Apple, Outlook
Two-way per-doctor sync. Block off your kid's soccer game on your phone, the slot disappears from the schedule. No double-bookings, no manual mirroring.
Twilio SMS, voicemail, SendGrid
Outbound SMS, MMS, and voicemail through your own Twilio numbers. Inbound replies thread to the patient automatically and route to the unified inbox.
Open by default
REST API on every plan, signed webhooks for every domain event, OAuth 2.1, scoped tokens, rate-limited and documented. Build whatever you need on top.
Every connection scoped, signed, and logged.
Integrations are the easiest way to leak data, so we treat them with the same care as the chart. Credentials live in an isolated vault. Every call is signed, scoped to the minimum it needs, and recorded — including the response.
- Encrypted credential vault — staff never see raw keys
- Per-integration scopes (read-only, two-way, write-only)
- Every outbound call signed with HMAC and recorded in the audit log
- Sub-processor list with BAAs (HIPAA) and DPAs (GDPR) maintained publicly
- One-click disconnect — your data stays, the integration stops
“We kept Cubex, kept IDEXX, kept the calendars on our phones. Vetch just plugged into all of it. The double-entry that took the front desk an hour a day is gone.”
Honest answers.
See if your stack plugs in.
Tell us what you run. We'll map every piece — labs, pharmacy, payments, calendars, comms — in a 15-minute call.