One brand. Many locations. One source of truth.
Stop running four PMS instances and copying spreadsheets between them. Vetch gives every location its own front desk and one shared spine — patients, inventory, comms, and reporting that match across the network.
Things a single-location PMS just can’t do.
One chart, every site
A pet is the pet — not "the pet at South Madison." Visit at any location, history follows. Vaccines, weights, allergies, all of it.
Smart re-booking
Vetch spots when a sister site has the right slot. Owner gets one tap to switch — same brand, same pricing, same chart.
Network-wide stock
See what's on every shelf. Auto-balance between sites. Reorder thresholds per location. No more 3pm "do you have any cerenia?" texts.
Float doctors and techs
A vet covering Fitchburg on Friday gets the right schedule, the right templates, and the right access — same Vetch login.
Group + per-site
Production, no-show rate, vaccine compliance — at the network level, drill to any site. No spreadsheet stitching.
Comms that match
One reminder template, every site sends it. Per-location address, hours, phone — auto-stitched. Never "you sent the wrong location's number again."
The work that disappears when there’s one source of truth.
Permissions that match how groups actually work.
Every action in Vetch maps to a role you can shape. Front desk at one site, doctor across two, regional ops across the whole network — each gets exactly what they should see, not the all-or-nothing your last PMS forced you into.
- Per-site, per-role permissions — granular to the line item
- Cross-site doctors with location-specific schedules and templates
- Audit trail for every record change, message, and charge
- SOC 2 Type II + HIPAA BAA, network-wide
Coming from Cornerstone, AVImark, ezyVet, IDEXX Neo, or PulseVet? 6–10 weeks.
Multi-location migrations are sequenced — pilot site first (4 weeks), then waves of 1–2 sites per fortnight. We dedupe patients across instances, reconcile fee schedules, and hold your old PMS read-only until you decommission. No flag day, no broken Mondays.
Honest answers.
Run the network like one practice.
Tour the group view with an Vetch migration lead — typically 45 minutes.